Join the team as a Remote Customer Support Specialist in insurance services. Provide professional assistance in vehicle releases and elevate customer satisfaction through strong communication skills.
This dynamic role will have you working primarily with clients over the phone while ensuring their needs are met with efficiency. You will leverage your office support experience and problem-solving skills to deliver effective solutions and maintain high-quality service standards across all interactions.
Key Responsibilities:
• Answer and place customer calls professionally
• Facilitate vehicle releases from various locations
• Utilize resources to find solutions to customer problems
• Expand to provide chat and email support
• Perform other administrative tasks as needed
Requirements:
• Minimum of 2 years in customer service preferred
• High School diploma is essential
• Excellent customer service attitude is a must
• Computer proficiency, particularly ...