FunnelCake is hiring a Technical Analyst I in Cancún, Quintana Roo, to deliver exceptional technical support and maximize customer value from our SaaS solutions. You will troubleshoot incidents, maintain CRM updates, and contribute to product enhancements.

With over 2 years of experience in technical support, particularly with SaaS platforms, you will gather and analyze technical information to resolve issues efficiently. The role offers a competitive compensation package, wellness programs, and the flexibility to work remotely.