Join ICES as a Senior Manager of IT Operations, enjoying flexible remote work options across Ontario. Lead a high-performing team and ensure the integrity of IT infrastructure and services.
Your role involves mentoring staff, managing project deliverables, and developing IT policies to align with organizational strategies. Key responsibilities also include overseeing team performance and ensuring the availability of mission-critical infrastructure. You'll prioritize building a collaborative environment focused on continuous improvement.
Key Responsibilities:
• Lead IT infrastructure management and service delivery initiatives
• Conduct user training and manage orientation processes
• Develop proactive strategies for problem detection and resolution
• Oversee recruitment and team performance management
• Create documentation for system design and support
Requirements:
• University Degree in Computer Sciences or equivalent
• Eight years of progressive IT exp...