As the Resident Experience Manager at York Property Management, focus on creating an inviting atmosphere for residents. This role combines customer service excellence with efficient property management responsibilities.
Reporting to the Community Manager, you'll handle inquiries, oversee unit moves, and maintain property standards. Strong communication and detail-oriented skills will enhance the living experience for diverse residents, fostering a welcoming community.
Key Responsibilities:
• Respond to resident inquiries with timely, professional assistance
• Oversee scheduling for unit showings and move inspections
• Maintain cleanliness and order in common areas and property exterior
• Document resident matters meticulously in software systems
• Ensure smooth turnover processes for vacant units
Requirements:
• Exceptional customer service and communication capabilities
• Detail-oriented with thorough documentation practices
• Knowledge of Landlord and...