Overview

The Resident Manager is responsible for daily operations of assigned apartment buildings, including leasing, administrative tasks, light maintenance, cleaning and providing great customer service to tenants.

Key Responsibilities

• Advertising and showing units to prospective tenants, answering all rental inquiries, processing application forms, assisting with checking credit references, emailing requested documents/applications to Head Office for approval, and closing deals while tracking and recording all rental calls, emails, and walk-ins.
• Manage the apartment building by overseeing rent collection, tenant follow-up, while handling rental inquiries, showing units, completing reference checks, delivering notices, staying available during working hours and emergencies, and organizing tenant events.
• Maintain fire safety logbooks, update fire safety plans, complete paperwork, and review rent rolls, ensuring accuracy in rent col...