Become a Retail Experience Lead with FIKA in Spruce Grove, Alberta. This role demands top-notch customer service skills along with daily operational oversight to enhance retail experiences.
As a Retail Experience Lead at FIKA, you will manage store operations, supervise staff, and ensure compliance with company standards. Your expertise in retail sales principles will be essential in training new team members and maintaining operational excellence. Deliver exceptional service while fostering a collaborative atmosphere to maximize team performance and customer satisfaction.
Key Responsibilities:
• Open and close the store, managing alarm systems
• Supervise daily operations and team member activities
• Greet and assist customers to set service standards
• Motivate staff to exceed sales targets and goals
• Address and resolve customer inquiries and complaints
Requirements:
• 2 years of retail experience required
• High school diploma or GED necessary
• Cl...