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Undertakes the design of technology solutions based on the client’s service specifications, standards, policies, best practices and cost models, in order to meet client CRM application business requirements and project/initiative deliverables.
Prepare a comprehensive design proposal outlining the recommended solution approach, technologies, methodologies, and architecture, including high-level and detailed system architecture diagrams to illustrate components, interactions, and data flow.
Design User Interface technical specifications/screen design documents (UI mockups or wireframes) for software components and database for approved functional changes in support of the business operations.
Define required configurations and/or customization of the CRM application and related ADX portal in order to suppo...