RQ09138 - Systems Administrator/Operations Support Specialist - Intermediate

Job Openings RQ09138 - Systems Administrator/Operations Support Specialist - Intermediate

About the job RQ09138 - Systems Administrator/Operations Support Specialist - Intermediate

Description

Key Responsibilities

• End to End monitoring of OPS Services and underlying infrastructure like mainframes, UNIX, Windows servers, storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier 2/3 or vendors as needed. These services include critical, essential, time sensitive public facing applications, websites, systems, subsystems which are hosted in OPS Guelph, Kingston and regional data centres.
• Responding to high priority requests and Incidents.
• Participate in system recovery and service restoration efforts and meetings.
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