Elevate your career with Grainger as a Sales and Service Representative Lead, dedicated to achieving operational excellence and customer satisfaction. This role is typically onsite, with a focus on teamwork and results.
As a Sales and Service Representative Lead, you'll be integral to driving branch performance and enhancing customer relationships. Your expertise in customer service, operational controls, and safety compliance will significantly influence our mission. Your role will involve coaching peers, managing branch operations, and ensuring continuous improvement.
Key Responsibilities:
• Support leadership in daily branch operations
• Conduct coaching sessions for skill development
• Handle safety incident management and documentation
• Oversee tool and inventory management processes
• Facilitate engagement with customer stakeholders
Requirements:
• High school diploma is highly valued
• 1-3 years in sales/customer service experience
• Previous le...