We spend a lot of time interacting with engineers at our customers' organizations - before, during, and after the sales process.
**What you will do**:
- Advise customers on implementation strategies, use cases, and product selection, ensuring high customer satisfaction.
- Translate customer requests and requirements into actionable development outcomes.
- Stay up to date on evolving competitive products and market opportunities.
- Own and drive continuous service improvement plans and quality delivery across the tech stack.
- Partner with the product team to refine go-to-market strategies, deliver solution architectures, and enhance client acquisition efforts.
- Act as a liaison between architects, engineers, and customers, translating complex business needs into technical solutions.
***What we are looking for**:
- 3+ years of hands-on experience in a similar role at a SaaS company.
- Developer skills including APIs and front-end technologies ...