Roberto Mucino thrives on solving problems, building long-term customer relationships and delivering tailored solutions that meet real needs.
His role as a Sales Engineer for the Atlas Copco brand is not just about selling – it involves understanding, innovating and collaborating.Roberto's days are filled with discovery.
His focus is always on creating value - whether he is identifying inefficiencies, demonstrating new tools or walking the line with a customer.
The latter means that Roberto goes to a customer's facility and walks along the assembly line to see what upgrades or enhancements could improve it.
I like to solve issues where customers really benefit from bringing me in, as a specialist in tools, he says.
I'm always excited to see a solution that I created in my mind fully realized out in the real world being used by a customer.
The best of both worldsRoberto is an engineer but has always felt drawn to sales – energized by the challenges from both t...