Job DescriptionAdvanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Fleet safety is preferred.Primary ResponsibilitiesBest in class customer service and DIY issue resolutionProvide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phoneAchieve personal / store sales goals and service objectivesManage DIY services including testing, battery installation, wiper installs, etc.Ensure high standards of customer service and store appearance standardsKey holder responsibilities (task assignmen...