Become a Sales Process Specialist with a hybrid model at UL Solutions in Toronto, driving customer success post-sales. Leverage your expertise in testing and certification processes to enhance relationships.
This role is intended for professionals who have a strong background in customer service and inside sales. You will coordinate with customers to ensure they successfully meet TIC certification requirements and provide ongoing support. Strong problem-solving and organizational skills are essential for maintaining customer satisfaction.
Key Responsibilities:
• Oversee post-sales activities for TIC certification compliance
• Build trust with customers and direct internal teams as needed
• Handle various product and technical issues for clients
• Collaborate with internal teams until issues are resolved
• Provide strategic input for renewals and future sales plans
Requirements:
• High school diploma required
• At least 2 years of related experience in sale...