Gather and analyze business requirements from stakeholders

• Translate business requirements into functional requirements and user stories
• Develop and maintain documentation, including personas, process diagrams, use cases, and functional specifications
• Provide guidance and support to development teams during the implementation phase
• Support quality assurance testing to ensure that systems meet business requirements
• Conduct user acceptance testing and provide training to end-users (when applicable and the extent defined in the SOW)
• Experience with Commerce Cloud B2B on Lightning
• Thorough understanding of Salesforce APIs and integration patterns
• Understanding of Salesforce limits and best practices to avoid scalability issues for enterprise as well as small to medium business usage
• Extensive experience with Salesforce declarative programming tools and process automation.
• Experience w...