Job Role – Salesforce Developer

Location – Canada (Hybrid 1 day a week at Mississauga, CA)

Duration: Full Time role

Key Skills

• Apex
• Lightning (LWC)
• Service Cloud
• Agent Force
• Salesforce Voice

Responsibilities

• Design and develop Salesforce Voice solutions including call management, call recording, and voice analytics.
• Architect scalable, secure voice integration solutions leveraging Salesforce APIs and third-party services.
• Develop custom Apex classes, Lightning Web Components (LWC), and Salesforce Flow logic for voice workflows.
• Implement Einstein Voice capabilities to enhance customer interactions and intelligence gathering.
• Integrate voice solutions with CRM data, ensuring seamless data synchronization and reporting.
• Create and maintain comprehensive technical documentation for voice solutions.
• Conduct code reviews and ensure ...