Strengthen inventory strategy as a Customer Experience Specialist. Implement core programs, deliver training, and optimize processes across departments to enhance operational efficiency.
As a full-time specialist, you'll align national business initiatives to drive customer satisfaction while supporting various store operations. Your expertise in SAP and inventory management will facilitate successful implementation and adherence to best practices, leading to improved performance metrics and streamlined processes.
Key Responsibilities:
• Act as a liaison for stores on SAP and operational queries
• Facilitate training on replenishment and inventory systems
• Ensure compliance with planogram and PACE disciplines
• Provide ongoing assessments of ordering practices
• Support franchisee inquiries regarding operational standards
Requirements:
• Demonstrated excellence in customer service
• Experience with planograms and retail inventory management
• Strong le...