Job Description
Process lead role for SAP Sales & Distribution (Order Management, Pricing, Invoicing and Related Master Data)
Proactively supports the business processes with issue identification and resolution, and process optimization.
Proactively analyze the evolving SAP capabilities to meet the business requirements and work with key users to implement the process in the organization.
Identify cross-functional topics and ensure the processes are aligned across modules with the support of Sub-Project leader.
Detects and escalates necessary process decisions in the project regular meeting.
Coordinates all training activities according to training concept and plan.
Coordinates all testing activities and contributes to test plan creation.
Coordinates data clean-up/migration activities with IT process consultant to support key users and team members.
Support the key user community with user mentoring, process documentation, and end user training.