Overview of the Role

The Deputy Manager is tasked with achieving operational excellence within the store, supporting the Store Manager in meeting sales targets while maintaining a positive P&L and ensuring brand compliance. This role requires fostering a working environment that upholds brand values, encourages teamwork, and delivers exceptional customer service.

What You Will Do

Sales

• Lead by example in customer service; greet customers and provide assistance to ensure standards are followed, reflecting a strong image for our brands and company.
• Review and analyze sales figures to identify opportunities to develop and drive sales performance at department and BU level.
• Challenge the team to improve performance compared to business and shape of chain using relevant retail metrics.
• Engage with department colleagues to enlist support for local opportunities that deliver sales growth for the store.
• A...