The Security Operations Manager is responsible for supporting the Director of Security with management of the operations, administrative and command duties associated to the Security and Communications staff and within the department and acting in a leadership and mentorship role within the Security department of West Edmonton Mall.

Primary Responsibilities

• Overseeing the daily operations of the Security office and staff including administrative protocols, staffing requirements, scheduling, training processes, and emergency response processes.
• Acting in a leadership capacity in the absence of the Director of Security for all related matters, concerns and emergencies related to the security of West Edmonton Mall Property Inc., Triple Five, and related entities.
• Actively supervising and providing guidance and coaching and mentorship to the Operations Staff Sergeant and Communications Staff Sergeant, K9 Sergeant, and th...