Elevate your career with L’Occitane as a Sell In Customer Service Associate. This position centers on ensuring exceptional service for B2B customers across the US and Canada.
In this role, you will be responsible for the daily operations of the Sell In and B2B customer service department. With your experience in supply chain management, you will address customer inquiries, manage order processing, and streamline communication across various internal teams. Your attention to detail and strong problem-solving skills will ensure customer needs are met efficiently.
Key Responsibilities:
• Handle daily operations of the customer service department
• Manage orders and ensure compliance with customer requirements
• Communicate effectively to resolve customer issues
• Continuously optimize fulfillment processes
• Support team members and maintain a positive work environment
Requirements:
• Bachelor’s degree in relevant field
• 1-3 years of customer service/supply ...