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Job Summary:
Responsible for a portfolio of technologies that supports Revenue Assurance and Fraud Management objectives to improve profitability, including:
• Supporting the Evaluation and selection of new technologies that are required to meet Revenue Assurance and Fraud Management user needs
• Design of new controls within technology portfolio to meet changing needs of the organization
• Oversight / management of the technology development and configuration process, ensuring timeliness, cost effectiveness and integrity
• Input to the technology product roadmaps, ensuring future needs are understood and adequately planned for.
• Alignment of the RAFM technology environment to prescribed technology best practices and standards.
Key Tasks:
Strategic Planning
• Provide input into the operational planning (2-3 years) for the Revenue Assurance and Fraud Management team, identifying ways to desig...