Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available for a Senior Collections Specialist .

Your Role in Keeping the Future in Safe Hands

Reporting to the Director of Revenue Management, the Senior Collections Specialist supports a portfolio of approximately 1,200 to 1,500 domestic and international AR accounts.

What you will do…

• Communicate by phone, post or email with all accounts that are past due.
• Daily review and action for all open A/R.
• Review and recommend accounts for research and reconciliation.
• Review and take action on credit hold orders.
• Create, update, and maintain all customer credit statuses.
• Working to resolve customer’s short payments.
• Collaborate with the exec...