# About you
To be successful in this role, we are looking for candidates to have the following skills and experience: **Essential criteria** 1. **Relevant Qualification or Experience:** Holds a degree or a recognised financial qualification (e.g., CICM, AAT, ACCA), or equivalent practical experience in a finance or credit control role. 2. **Debt Management Experience:** Minimum of 12 months’ experience handling complex debt-related queries, demonstrating efficiency in managing high volumes within strict deadlines.
3. **Proven Success in Debt Collection:** Track record of achieving positive results in high-volume debt collection, including effective recovery strategies and maintaining customer relationships.
4. **Strong Organisational & Time Management Skills:** Able to prioritise and manage workload independently, handle tight deadlines, and process high volumes of inquiries with accuracy and efficiency. 5. **Numeracy & Advanced IT Skills:** High level of numerical accuracy an...