A leading software provider is seeking a Senior Customer Success Manager to enhance customer journeys for Enterprise and Mid-Market clients. This pivotal role involves collaboration across teams to ensure customer satisfaction and retention within a fast-paced environment. The ideal candidate will possess 5-7 years of experience in customer success, strong communication skills, and a knack for technical orientation. The position is full-time and based in Montreal, offering a salary range of CA$100,000.00 to CA$120,000.00.
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