Elevate eCommerce success as a Senior Associate Vice President in Operations. Ensure operational efficiency in Online Order fulfillment, integrating customer-focused strategies in a high-performance culture.
This leadership role mandates extensive experience in eCommerce and digital systems. Collaborate with Store Operations, IT, and partners to achieve operational readiness and enhance service delivery. You will focus on evolving operational models, leading issue management, and overseeing vendor relationships to optimize performance.
Key Responsibilities:
• Oversee Online Order execution and Ship-to-Home operations
• Establish sustainable governance and operational frameworks
• Lead alignment among cross-functional teams for initiatives
• Drive vendor onboarding and ensure performance standards
• Manage scenarios in enterprise-level incident escalation
Requirements:
• Proven leadership in eCommerce, Digital Operations, or related fields
• Experience lead...