Job Description

What is the opportunity?The Senior Technical Analyst, Cyber Technology Operations will provide operational support for a wide range of network security, endpoint security and threat surface products/tools within RBC’s global Cyber Security environment. The Senior Technical Analyst will provide production support and perform implementation of changes; as well as ensure prompt resolution to any production problems by responding to incidents.What will you do?

Day-to-day support of Endpoint Security and Threat Surface security applications (e.g. monitoring server health, monitoring event logs, performing software upgrades, executing changes in production).

Responding to operational security-related events and incident/problem escalations from internal/external clients and business partners

Take part in root cause analysis with service partners, vendor engineers and escalation teams for incidents and problems, along with ...