Transform customer experiences as Siena's Senior Engineer focusing on AI deployment and integration. This remote role demands advanced technical skills and problem-solving abilities.
In this role, you will work closely with strategic accounts to address complex technical challenges, ensuring smooth integration and optimal use of AI agents. By diagnosing and fixing issues, you'll enhance the efficiency of customer interactions across platforms. Your insights will be crucial in flowing data and creating documentation to expedite future deployments.
Key Responsibilities:
• Collaborate with deployment teams on technical issues
• Fix integration and automation problems for clients
• Develop tailored automations for diverse accounts
• Guide onboarding processes for new customer setups
• Report common issues to influence product improvements
Requirements:
• Minimum 5 years in technical integration or engineering
• Strong background with helpdesk solutions like Ze...