Lead operational resilience as a Principal Engineer specializing in observability and incident response. Drive improvements in service management and operational maturity within a dynamic workplace.

This critical role focuses on leading technical responses during incidents and operational events, ensuring swift service restoration. You will champion the development of operational tooling and monitoring systems to enhance service quality across the organization. Your leadership will be pivotal in pushing for a proactive and resilient operational model.

Key Responsibilities

• Provide operational leadership during critical incidents
• Enhance monitoring, dashboards, and event management
• Support the evolution of operational processes and standards
• Drive initiatives for continuous improvement in services

Requirements

• Bachelor’s degree in Information Technology or related field
• 10-12 years of experi...