A forward-thinking tech company in Canada is seeking a Senior Customer Success Manager to enhance customer retention and satisfaction across enterprise accounts. The role involves managing strategic relationships, ensuring customer engagement, and collaborating with product and engineering teams to deliver value. The ideal candidate has over 8 years of experience in SaaS, particularly in customer success roles, along with strong analytical and communication skills. A bachelor's degree in a technical field is required. The role offers a competitive salary ranging from $142,800 to $168,000 CAD.
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