Drive impactful change in patient care as a Senior Facilitator for Patient Relations at Sinai Health. Use your skills to advocate for patients while promoting health equity across services.

Engage deeply with patients and families to address complex concerns, ensuring their voices contribute to systemic improvements. This temporary position allows you to work closely with senior leaders on quality initiatives and patient safety matters, enhancing your influence within the organization. Your analytical skills will play a crucial role in identifying themes for organizational change.

Key Responsibilities:
• Receive and respond to multifaceted patient concerns
• Develop strategic communication for leadership correspondence
• Facilitate resolutions and ongoing support for patients
• Guide staff in mediation and patient communication techniques
• Conduct data analysis to inform quality enhancement processes

Requirements: