Job Description:
As part of a client-facing Professional Services team, the Senior Functional Consultant provides dedicated support to one or more strategic clients implementing Commercial Loan Servicing. In this role, you will:
- Works individually or within a team on technology business consulting projects to meet specific client requirements. - Defines product scope, objectives and requirements. Define specifications and data models for product development and testing. - Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system-to-system integrations. - Create and maintain comprehensive documentation, including business requirements, process flows, and procedural guides. - Collaborate closely with technical analysts and developers to translate requirements into functional designs and accurate development estimates. - Develop detailed test plans and test cases to validate that application changes meet business n...