Work with PSP Investments as a Senior Technology Specialist in the GenAI and Digital Workplace team, where you will enhance and support enterprise AI platforms. Focus on maintaining high security and compliance standards in a hybrid setup.
You'll be tasked with administering platforms like Microsoft 365 and ChatGPT Enterprise, ensuring their reliability and operational excellence. This role requires you to manage security policies and compliance processes while addressing user needs through efficient service delivery. Your insights will help elevate service quality and enhance the overall user experience across teams.
Key Responsibilities:
• Administer GenAI and collaboration platforms and support users
• Ensure compliance with operational governance and security standards
• Implement monitoring and incident response strategies effectively
• Manage user access and entitlement governance across systems
• Coordinate with vendors on improvements and technical escalati...