We are a modern, innovative, and fast-paced company where our culture is built on continuous learning, equality, cultural exchange, and growth. We are looking for a professional to join the Experience Services team: a specialized group within the CSG (Customer Success Group) structure that strategically focuses on ensuring the best experiences and sustainable adoption of the Salesforce platform for our customers.* Lead Change Management projects within the Salesforce context, ensuring alignment between technical solutions and the human side of change.* Create strategic change management planning for digital transformation projects, defining adoption goals and risk mitigation.* Develop communication, training, and stakeholder management plans tailored to different organizational levels.* Act consultatively with client teams to collaborate on the vision and execution of change management workstreams.* Share knowledge with the team, mentoring peers and elevating the bar for excellence wit...