Step into a senior IT Operations Manager role with responsibility for all IT infrastructure, networks, and security measures in Quebec City or Montreal. Enhance system performance and lead technical teams.

This full-time position requires a strategic IT leader with over seven years in IT and three years managing technical teams. You will drive operational effectiveness and ensure compliance with security standards while monitoring critical systems. Strong analytical skills and experience in a multi-site environment are essential for this role.

Key Responsibilities: • Manage all aspects of IT operations and security • Lead technical teams in achieving operational goals • Define KPIs and monitor compliance with SLAs • Coordinate incident management and recovery strategies • Oversee IT vendor contracts and budget plans

Requirements: • Bachelor’s degree in a related field • 7 years of IT experience, 3 years in leadership • Relevant certifications (e.g., ITIL, PMP...