Job Overview

The Senior Manager, Collections Strategy & Analytics is responsible for developing and implementing collection strategies to reduce delinquencies, improve collection effectiveness and efficiency, and innovate new ideas to lower PCL and write-offs. The role includes executive reporting and monitoring of collection strategies and asset sale oversight for retail and small business unsecured and secured portfolios.

Responsibilities

• Lead the development, implementation, monitoring and optimization of collection strategies.
• Drive continuous improvement of collection strategies from a credit risk perspective, leveraging risk technology and adhering to global collections policy and operational guidelines.
• Deliver analytics projects that provide actionable insights to improve collection efforts and recoveries by understanding customer behavior.
• Ensure all credit risks associated with collections are understood and quant...