About This Opportunity
Lead the core banking operations at Questrade Financial Group as a Senior Manager in Everyday Banking. Drive excellence in payment processes and team development in a hybrid workplace.
In this senior role, you will oversee operational execution of core banking services, ensuring compliance with regulations and management of complex workflows. With 5–7+ years of banking or fintech experience, you'll nurture a high-performing team while maintaining a seamless operational flow through strategic partnerships and hands-on oversight.
Key Responsibilities:
• Own end-to-end operational lifecycle of Canadian payment rails
• Manage account onboarding and KYC/AML processes
• Lead resolution of payment exceptions with precision
• Collaborate cross-functionally for Everyday Banking initiatives
• Develop a team culture of improvement and mentorship
Requirements:
• 5+ years in retail banking or fintech operations
• Prove...