Excel in operational efficiency as a Senior Manager specializing in Workforce Planning and Analysis. This full-time role focuses on data-driven insights to enhance scheduling and optimize service team performance.

In this Senior Manager position, you will leverage over five years of experience in planning and analysis. Your expertise in developing resource plans will align workflows with business objectives while addressing trends in service delivery. You'll collaborate with cross-functional teams to ensure customer satisfaction and operational excellence.

Key Responsibilities:
• Analyze trends to guide effective planning strategies
• Build and oversee comprehensive staffing capacity plans
• Convert data analysis into actionable recommendations
• Conduct performance gap analysis for improvements
• Encourage accountability to enhance team dynamics

Requirements:
• Minimum of 5 years in relevant planning and analys...