Lead transformative change initiatives with Scotiabank as you drive adoption and training for CRM and credit applications in Canadian Banking. This critical role emphasizes stakeholder engagement and communication strategies for successful transitions.
In your capacity as Senior Manager, you will oversee end-to-end change management and learning initiatives, collaborating with diverse teams to assess impacts and measure outcomes. A focus on continuous improvement will guide your efforts to design effective training and communication solutions that resonate with various stakeholders.
Key Responsibilities:
• Partner with teams to implement change governance
• Conduct stakeholder assessments and develop integrated plans
• Identify risks and design mitigation strategies
• Develop engagement strategies for impacted audiences
• Monitor adoption effectiveness and adjust tactics accordingly
Requirements:
• 5+ years in change management and communications
• Strong ...