Elevate your career at Tangerine as a Senior Manager in Everyday Banking. Lead a customer-focused culture while driving team performance and achieving sales goals in Moncton, New Brunswick.

At Tangerine, Canada’s leading digital bank, you’ll play a pivotal role in enhancing client relationships and maximizing the department's efficiency. You will lead high-performing teams, manage multiple projects, and ensure compliance with regulatory standards. This role demands excellent process management, analytical skills, and the ability to resolve customer issues effectively.

Key Responsibilities: • Drive a customer-focused culture within your team • Set and maintain high service delivery standards • Lead key corporate projects for system and process improvement • Develop and manage the department’s fiscal goals • Foster a positive and motivating work environment

Requirements: • University or College Degree or equivalent experience • 5+ years in contact centre, with ...