JOB SUMMARY

The Senior Manager, Performance Improvement & Development and Pre-Opening Support (SMPIDPOS), Residential Operations leads and facilitates three key components for a given portfolio – quality assurance, learning delivery and pre-opening support. This position is responsible for driving performance improvement, meeting well defined goals and sustaining results for all Marriott International Residential brands within the continent.

Additionally, this position is responsible for ensuring effective training is in place to enable the achievement of desired business results. The SMPIDPOS facilitates the delivery of all training programs either in person or in a virtual setting and measures the effectiveness of training to ensure a return on investment. 

The SMPIDPOS leads and facilitates all pre-opening activities including supporting the continent leader and pre-opening property leader and orchestrating and leading the property opening countdown p...