Senior Manager, Product Data Operations
The Senior Manager, Product Data Operations leads the strategy and execution of product data governance across the Pratt & Whitney Canada aftermarket lifecycle. The role ensures complete, accurate, and reliable product data for MRO, customer support, digital services, and finance, and drives continuous improvement through data quality initiatives.
Responsibilities
- Define, govern, and execute product data strategy across the aftermarket lifecycle.
- Ensure the completeness, accuracy, and integrity of product data used to support MRO, customer support, digital services, and finance.
- Lead a global team of offshore data stewards to identify, investigate, and resolve product data discrepancies from multiple sources.
- Serve as the primary owner of product data quality for the aftermarket organization, accountable for SLAs, data quality KPIs, and business expectations.
- Define product d...