SAP is seeking a skilled professional for their Global Control Center in Monterrey, Nuevo León, Mexico. The position involves monitoring risks and responding to critical customer situations. Applicants should have over 8 years of customer support experience and excellent communication skills, particularly in a C-level context.

This role demands a strong understanding of SAP’s Mission Control Center and a can-do attitude, with a degree in a relevant field preferred. A commitment to working in diverse teams is essential.