Lead operational efficiency for a rapidly growing remote B2B agency. Focus on building processes and managing multiple teams to optimize performance and reduce operational burdens on leadership.

This senior role is designed for those with deep operational expertise in agency environments. You will be responsible for creating an effective support system for the COO by enhancing processes and team structures. The goal is to empower managers and ensure operational excellence under pressure.

Key Responsibilities: • Establish clear operating processes across teams • Guide managers towards developing functional excellence • Actively manage operational performance metrics • Ensure smooth interactions among various functions • Utilize AI tools to streamline workflows

Requirements: • Over 5 years in operations leadership roles • Experience in digital marketing or creative agencies • Proven ability to mentor and develop team leaders • Strong process design and improvem...