Senior Patient Relations Facilitator – Location: Mount Sinai Hospital Campus, Toronto, ON M5G 1X5.

Salary: CAD $47.94 – $59.95 per hour.

Hours: 37.5 per week, with additional hours possibly required.

This is a Temporary Contract for up to Eighteen (18) Months.

What begins as a conversation with one patient can become the blueprint for building more compassionate and equitable care for thousands.

Role Overview

This Senior Patient Relations Facilitator role blends frontline advocacy with system‑level impact, with the aim of enhancing patient experiences and health equity. You’ll engage directly with patients and families in pivotal moments while facilitating resolution with clinical teams and leaders. Many of these cases involve medical‑legal, human rights, accessibility, and patient safety issues, giving you the exposure to enhance your expertise and credibility. With opportunities to present insights to senior leadership, physician chie...