Job Description

We are looking for a dynamic, results-focused Senior Principal, Business Transformation to join our Transformation & Operations Excellence team, driving transformation programs aimed at accelerating enterprise performance and driving scale to deliver Zendesk’s corporate strategy.

This role leads high-priority, cross-functional strategic initiatives, owning end-to-end planning and execution to deliver identified business results. This involves partnering with senior leaders across the organization and, at times, external stakeholders (such as private equity owners and/or consultants) to ensure appropriate alignment with, support for, and execution of program goals and objectives. The role will improve alignment between corporate strategies, organization objectives, execution teams, and results. Success requires high business acumen, strong strategic and analytical thinking, and effective communication and interpersonal skills to ensure initiative ...