The Senior Program Manager is the strategic lead responsible for the overall execution, governance, and optimization of the ISV Marketplace Project. This role oversees the entire 18-person team, orchestrates the transition of regional operations (US, EMEA, APAC), and holds accountability for slashing the Time to Onboard (TTO) from a 40-70 day baseline down to the targeted 12-day milestone via automated engineering.

Experience: 12–15 years of experience managing global transformation programs, cloud operations, enterprise SaaS ecosystems, or large‑scale operational delivery engagements.

• Proven track record of managing large‑scale, global program management organizations (PMO) within cloud computing or enterprise SaaS ecosystems.
• Expertise in agile methodologies, process re‑engineering, and managing digital transformation initiatives (specifically migrating manual workflows to AI/automated pipelines).