About This Opportunity
Join our team as a **Senior Salesforce Business Analyst**, where you will serve as the key link between business stakeholders and the Salesforce delivery team.
**Responsibilities**
- Collaborate with business stakeholders to elicit, document, and prioritize requirements across Sales, Service, Marketing, and other functions
- Translate business needs into user stories, acceptance criteria, and process flows for the Salesforce development team
- Facilitate workshops, discovery sessions, and design reviews to align stakeholders and delivery teams
- Partner with Solution Architects and Developers to ensure requirements are understood and implemented correctly
- Perform impact analysis on new requests to evaluate feasibility and recommend solutions
- Support system testing by reviewing test cases, performing UAT coordination, and validating functionality against requirements
- Help define data requirements, security needs, and reporting metrics to support decision-ma...