About This Opportunity
Drive innovative service design at AGCO in North York, Ontario. As a Senior Service Designer, you will enhance service delivery and create impactful experiences for stakeholders.
This full-time position focuses on user-centered design to improve service initiatives. Leading research efforts, you will analyze service complaints and produce essential design documentation aligned with AGCO's strategic goals. Candidates must showcase strong communication and analytical skills while promoting collaboration across diverse teams.
Key Responsibilities:
• Initiate and synthesize user research for service improvements
• Facilitate workshops with stakeholders to gather insights
• Develop strategies and enhancements based on research analysis
• Prepare critical policy and training documentation
• Oversee project deliverables with cross-functional teams
Requirements:
• Relevant degree in a related discipline
• Minimum ...