Responsibilities

• Experience with technical ServiceNow components such as business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
• Experience administering, configuring, developing, and customizing ServiceNow and related integrations.
• Knowledge of ITIL principles and applying ITIL guidance to IT service.
• Provide ServiceNow Administration and functional/development support to users across the organization.
• Provide timely support to user queries and troubleshoot production issues.
• Perform Systems Integration Testing and manage/coordinate user acceptance testing.
• Create technical and functional documents for ongoing maintenance items and projects.

Qualifications

• Minimum 6 years of ITSM, Service Catalog or HRSD administration experience in an enterprise environment.
• ServiceNow e...