Corporate Actions - S6. This role serves as the team supervisor/manager for the day‑to‑day operations of a medium to large‑sized corporate actions team. Responsibilities include managing daily activities, aligning resources, and ensuring that tasks are completed efficiently and with quality.
Responsibilities
- Serve as the first‑line supervisor for task assignment and issue resolution.
- Support and complete client inquiries and requests, and resolve complex escalated issues from subordinate staff.
- Direct, motivate, and develop staff, maximizing their contributions and professional growth.
- Ensure volume and quality of work meet product/service standards, and that all work is properly reviewed and documented.
- Provide product knowledge and technical assistance on moderately complex problems, acting as the initial point of contact for escalation.
- Participate in the recruiting process, instruct analysts, direct and...